Our Commitment

At the first inspection, an inspector meets with your project manager to go through our
Loss Control Toolbox, which outlines the best practices for construction projects in
order to avoid catastrophic fires and additional losses.

TRU Preferred Security Vendor Program

The Problem

Construction sites are dynamic installations. They’re subject to equipment and property theft, vandalism, fire, and water damage.

The Solution

The goal of each of our approved security vendors is to not just intercept arson, theft, and vandalism attempts, but to prevent them altogether with the visible presence of high-tech equipment. They utilize sophisticated video analytics to detect unauthorized activity and send real-time audio and visual alerts from the vendor’s monitoring center, ultimately mitigating losses for the insured. Additionally, these vendors employ systems that are able to detect water flow, thus reducing the impact of a water damage loss.

Our list of vetted security vendors is curated specifically to highlight companies we have deemed outstanding in their field when it comes to the protection of construction sites based on our experience with projects nationwide.

Preferred Security Vendors*

*The independent third-party security vendors listed on this website is strictly for convenience. The decision to select, hire, and/or manage any of these vendors is the sole responsibility of the end user. These third-party vendors are not agents for, not joint ventures of, not employed by, and do not work for TRU. TRU does not make and expressly disclaims any warranty, guarantee, or promise, whether expressed or implied, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, the suitability or quality of work or materials to be used and/or installed by, or the workmanship of the vendors selected and hired by the end user.

Programs

Security Vendor Qualifications and Audits

TRU-Approved surveillance companies* are regularly audited to ensure equipment quality and monitoring center service of the highest standards. In an effort to expand options to clients, this program focuses on adding new companies, able to meet the TRU-Approved Security Standards, to our list.

See below for more information on the TRU Minimum Performance Requirements.

Security Advancements

This program adds supplemental technology to projects requiring more than the Minimum Performance Requirements. Beginning with the first line of defense, TRU-Approved vendors implement smart-fencing, capable of alerting for intrusion and equipped with highly developed sensors to reduce false alarms. These vendors then expand the secure perimeter by utilizing Thermal Imaging Cameras, capturing the heat signature of potential intruders in low-light and zero-light conditions.

Water Flow Detection and Mitigation

This program continues our philosophy regarding the benefit of combining technology with programmatic solutions to mitigate property damage. TRU-Approved vendors combine specialized equipment to notify of irregular water flow, with an additional emphasis on the importance of end-of-day close out procedures.

Thermal Imaging Cameras

In addition to diligent protocols, many non-arson fires can be prevented with the use of a handheld Thermal Imaging Camera (TIC). The focus of our TIC initiative is expanding awareness of the benefits and versatility of this technology, with the aim of usage becoming more widespread within the industry. The ability to “see the heat” is instrumental in mitigating fire damage—our primary objective. TRU also deploys this equipment at select projects to ensure proper installation of windows, doors, and insulation, as well as to verify the adequacy of welds and electrical work.

Programs

Security Vendor Qualifications and Audits

TRU-Approved surveillance companies* are regularly audited to ensure equipment quality and monitoring center service of the highest standards. In an effort to expand options to clients, this program focuses on adding new companies, able to meet the TRU-Approved Security Standards, to our list.

See below for more information on the TRU Minimum Performance Requirements.

Security Advancements

This program adds supplemental technology to projects requiring more than the Minimum Performance Requirements. Beginning with the first line of defense, TRU-Approved vendors implement smart-fencing, capable of alerting for intrusion and equipped with highly developed sensors to reduce false alarms. These vendors then expand the secure perimeter by utilizing Thermal Imaging Cameras, capturing the heat signature of potential intruders in low-light and zero-light conditions.

Water Flow Detection and Mitigation

This program continues our philosophy regarding the benefit of combining technology with programmatic solutions to mitigate property damage. TRU-Approved vendors combine specialized equipment to notify of irregular water flow, with an additional emphasis on the importance of end-of-day close out procedures.

Thermal Imaging Cameras

In addition to diligent protocols, many non-arson fires can be prevented with the use of a handheld Thermal Imaging Camera (TIC). The focus of our TIC initiative is expanding awareness of the benefits and versatility of this technology, with the aim of usage becoming more widespread within the industry. The ability to “see the heat” is instrumental in mitigating fire damage—our primary objective. TRU also deploys this equipment at select projects to ensure proper installation of windows, doors, and insulation, as well as to verify the adequacy of welds and electrical work.

Minimum Performance Requirements for Surveillance Systems

Site security is a critical component to ensuring the site is protected during non-working hours. Having a TRU-Approved Electronic Surveillance System may be required to obtain a TRU policy.


  • The surveillance company’s monitoring center must be owned and operated within North America and be UL Certified; TMA (aka CSAA) Membership and Five Diamond certification preferred.
  • The surveillance system must cover 100% of the site perimeter in low light conditions using IR illumination or thermal imaging cameras.
  • The system shall detect and discriminate, in real-time, the intrusion of persons or vehicles along the site perimeter using automatic visual content analytic capabilities and zone calibration functionality to reduce false alerts. That event will be sent to the monitoring station to verify the intrusion and prompt an immediate response.
  • The surveillance system must have the following deterrent features (to the extent permissible by local ordinance): (a) live audible voice-over capabilities to “talk down” an intruder at any point along the site perimeter; (b) strobe, or lighting feature, as visual indication to the intruder that the system has detected them.
  • The surveillance system must have a battery backup capable of running the entire system for 4 hours in the event of AC power loss. All batteries (primary or backup) shall be monitored for battery health so that if battery power is down to 2 hours of battery life, the monitoring center will prompt an alert in order to dispatch site personnel to energize the system.
  • The surveillance system’s backup power source shall be tamper-proof. Additionally, sudden and unexpected losses of backup power shall prompt a response similar to an intrusion into the site.
  • System monitoring (response enabling) must be ‘armed’ during all non-working construction hours. Additionally, the system must have a failsafe method to ‘arm’ itself based on a pre-determined schedule.
  • The surveillance system must have 24/7 real-time detection of events relating to a loss of AC power, battery health, cellular/wire connectivity, device tampering, and video camera connectivity, and focus. The monitoring center must also monitor the system for these issues as well.
  • TRU shall have the ability to visit the vendor’s monitoring center and have access to their cameras. This access shall be used strictly for the purpose of auditing the vendor to ensure the system is operational and in compliance with the aforementioned security standards.
  • The surveillance company shall perform a daily audit on all cameras to ensure they are functional and that their views have not been altered or are being obscured. Discovery of any such issues shall be resolved within 48 hours.

For additional information on minimum performance requirements for surveillance systems contact:

Joseph Amodeo, PE, Director of Engineering
joseph.amodeo@truins.com
(512) 354-2013